Timing that respects delivery

Requests go out after the product actually arrives, not when you print a label. Separate timing for local, international, and digital products.

Delivery-based sending

Triggers on carrier confirmation. Your customer has the product before you ask for a review.

Preferred hours, no weekends

Requests send during your chosen hours in your timezone. Weekend sends get pushed to Monday.

Stale expiration at 60 days

Old requests expire automatically so no one gets asked about a forgotten purchase.

Follow-ups that know when to stop

Up to three follow-ups with escalating warmth. The sequence cancels automatically when a review is submitted.

Escalating tone

"Just checking in" then "We'd love to hear from you" then "One last nudge." Custom copy for each step.

Auto-cancel on review

The moment a customer submits, the entire sequence stops. No redundant emails.

Incentives that drive richer reviews

Discount codes for reviews, with bonus incentives for photos and video.

Conditional rewards

Standard discount for any review. Better discount for reviews with media. Customers know upfront.

Auto-rotating codes

Discount containers cycle at 240 codes. No manual management, no running dry.

Full tracking

From creation to redemption. See exactly how incentives translate to reviews and revenue.

AI starter sentences

Product-specific writing prompts help customers get past the blank page.

Tailored to the product

AI reads the product title and description to generate relevant prompts, not generic ones.

Higher completion rates

"What I liked most about this was..." turns hesitation into a submitted review.

Rules for edge cases

Flexible conditions covering product type, order value, customer history, shipping destination, and more.

Skip gift card orders

Gift recipients shouldn't get review requests from a store they didn't buy from.

Adjust by shipping country

International shipments get longer delays. Domestic orders get faster follow-ups.

Pause during returns

Active return? Requests pause. Return approved? Cancelled. Declined? Resumed.

QR codes for physical touchpoints

Print QR codes on packing slips and inserts that link directly to the review form.

Unique per order

Every QR is tied to a specific order, linking directly to the review form.

Ready to print

SVG and PNG at any size. Drop into your existing packaging design.

Start collecting reviews today

Review requests are active during your 30-day free trial. No credit card required.

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