Stars tell you what customers chose.
Sentiment tells you what they meant.
Reviewsion runs AI sentiment analysis on every review, producing its own score alongside the customer's star rating. Two signals instead of one, so the reviews you feature, flag, and act on actually reflect what customers said.
Same stars. Very different reviews.
Star ratings flatten everything. A 5-star review describing a broken product looks identical to a 5-star review from a repeat buyer. Dual rating separates them.
"The packaging was really pretty and arrived quickly. But the product itself stopped working after two days. Very disappointed."
Customer stars: 5. Sentiment rating: 2. The AI caught what the stars missed.
"Honestly wasn't sure at first but this has become my daily go-to. Would recommend to anyone. Already ordered a second one."
Customer stars: 3. Sentiment rating: 4. A loyal customer worth featuring.
Every automation runs on sentiment, not just stars
Dual rating isn't just a number in your dashboard. It drives how Reviewsion selects, publishes, flags, and archives your reviews automatically.
Featured review selection
Display blocks surface reviews with the highest combined signal, not just the most recent 5-stars. Your best reviews rise to the top automatically.
Automated flagging
Reviews with high stars but low sentiment get flagged for your attention before they reach your storefront. Catch problems your star filters would miss.
Stop reading every review yourself
With dual rating, Reviewsion reads every review for you. It knows which ones deserve to be featured, which ones need your attention, and which ones should never reach your storefront. You set the thresholds. The AI handles the rest, across every platform and every review.
See dual rating on your reviews
30-day free trial includes AI sentiment ratings. No credit card required.