Smart timing · Follow-ups · Incentives · Targeting rules

Review requests that
respect your customers.

Reviewsion waits for actual delivery, sends at the right hour, follows up intelligently, and stops the moment a review comes in. The difference shows up in response rates and in how your customers feel about being asked.

Customers write better reviews when you give them a starting point

Most customers want to leave a review. The blank page stops them. Every request Reviewsion sends includes an AI-generated opening sentence written specifically for the product they ordered : not a generic prompt, not a template. Something specific enough that tapping Use this and adding two more sentences feels easy.

Leave a review

I've had this for a few weeks now and the quality really stands out. The stitching is solid and it's already broken in nicely...

AI suggestion for Waxed Canvas Wallet

Product-specific, not generic

The AI reads the product title and description to generate relevant starters. Not "What did you think of your purchase?" Something specific to what the customer actually bought.

Higher completion rates

Blank-page syndrome is real. A specific opening sentence turns a customer who intended to review but didn't into one who does.

Requests arrive after the product does

Most review apps send requests X days after fulfillment. That means customers in remote areas get asked to review something still in transit. Reviewsion waits for actual delivery confirmation before starting the clock.

Example timeline: domestic order
Order placedDay 0
FulfilledDay 1
DeliveredDay 4
Request sentDay 6
Follow-up 1Day 12
Review submittedDay 13
The request waited for delivery confirmation, not fulfillment. Follow-up 2 was never sent because the customer reviewed after the first nudge. The sequence cancelled itself.

Delivery-based, not fulfillment-based

Requests trigger when the carrier confirms delivery. Your customer has the product in hand before you ask.

Separate timing by destination

Local, international, and digital products each get their own delay settings.

Preferred send hours + weekend avoidance

Sends during your preferred hours in your timezone. Weekend requests shift to Monday morning.

Persistent without being annoying

Up to three follow-ups with escalating warmth, and the sequence stops the moment a review comes in.

Up to 3 follow-ups per sequence

Custom delays and messaging for each step. Tone builds naturally across the sequence.

Auto-cancel on submission

The moment a customer submits, the entire sequence stops. No one gets a follow-up asking for a review they already wrote.

Stale request expiration

Pending requests expire after 60 days automatically. Nobody gets asked to review a two-month-old purchase.

Rewards that drive richer reviews

Discount codes issued automatically after review submission. Offer more for reviews that include photos or video. That is the content that converts.

Conditional rewards

Standard discount for any review. Bonus for reviews with photos or video. Customers know upfront what they'll get for including media.

Rotating discount containers

Codes auto-cycle at 240 per container. No manual generation, no running out mid-campaign.

Full lifecycle tracking

Every code tracked from creation to issuance to redemption or expiry.

QR codes that bridge packaging and reviews

Not every review starts from an email. Print QR codes on packing slips, product inserts, or thank-you cards. Each one links directly to the review form for that specific order.

Unique per order

Every QR code is tied to a specific order and customer, linking directly to their review form with the AI starter pre-populated.

Multiple formats

Download in SVG or PNG at any size. Designed to drop into your existing packaging design without extra work.

Flexible conditions for every edge case

Over 20 conditions covering product type, order value, customer history, shipping destination, and more.

Exclude gift card orders. Give VIP customers more time. Suppress discounts for high-spenders. Pause requests during active returns: cancel if approved, resume if declined. The rules engine handles the edge cases so you don't have to think about them after setup.

Filter by product

Vendor, type, collection, tags, SKU, and shipping requirements.

Filter by order

Tags, total price, discount used, shipping country, source, gift card.

Filter by customer

Tags, marketing opt-in, new vs. returning, total orders, total spent, previous negative review.

Fully customizable email templates

Four template types: request, follow-up, thank-you, and submission form. Each with a visual editor, variable support, custom logo placement, font selection, and color theming. Your review request emails look like they come from your brand, not from an app.

Start collecting reviews

Review requests are active during your 30-day free trial. No credit card required.

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