Question 1

What is Reviewsion and how is it different from other review apps?

Accepted Answer

Reviewsion provides a unified reviews management hub. It automatically imports, in real-time, reviews from Amazon, Etsy, eBay and Shopify, then intelligently assigns each review to its correct Shopify product—and it does it right.

Question 2

Do I get a free trial, and is anything limited during it?

Accepted Answer

Yes — every store starts on a fully-featured 14-day free trial with access to every Reviewsion feature and theme block.

Question 3

Which e-commerce platforms does Reviewsion support, and are there any import limitations?

Accepted Answer

Reviewsion auomatically imports reviews from three major platforms—Etsy, eBay, and Amazon—so you can manage all of your social proof in one place:

Platform	How imports work	Limitations
Etsy	- Automatic import - Continuous, automatic sync as new reviews arrive (Pro plan) - Manual import for bulk or targeted updates	None
eBay	- Automatic import - Continuous, automatic sync as new reviews arrive (Pro plan) - Manual import for bulk or targeted updates	None
Amazon	- Manual or semi-automatic import - API cap of 10 reviews per product	- Limited to 10 reviews per ASIN. - Capability lifts automatically when Amazon expands API access.

* Continous, automatic synchronization on any platform requires the Reviewsion Pro plan.
* We monitor each platform’s API and will expand capabilities as soon as new endpoints become available.

Question 4

What happens when the free trial ends?

Accepted Answer

If you don’t upgrade after 14 days, you move to the free Starter plan. Unavailable blocks can still be added in the Shopify theme editor to be previewed and configured, but they won’t render on the live site until you upgrade.

Question 5

Can I export or edit reviews that Reviewsion imported from Etsy, eBay, or Amazon?

Accepted Answer

Reviewsion automatically pulls those marketplace reviews into Shopify so you can display them, but we can’t bulk-export them from other platforms. If you need a copy, you’ll have to export it on the original platform (Etsy’s “Download Data,” an eBay feedback tool, or Amazon Seller Central). Only reviews that were first collected inside Shopify— including ones brought in by apps like Judge.me or Loox—can be exported from Reviewsion.

Question 6

Can I edit review content in Reviewsion?

Accepted Answer

You can’t change the wording or add new images/video—locking the text preserves authenticity. What you can do is beautify messy paragraphs, auto-translate the review, apply bold or italic to highlight phrases, hide any existing media you don’t want shown, or tag a photo/video as “featured.”

Question 7

Which platforms & themes are supported?

Accepted Answer

Reviewsion connects to Amazon, Etsy, eBay and every Shopify Online Store 2.0 theme right out of the box.

Question 8

Do I need to edit code to show my reviews?

Accepted Answer

No code needed — simply drag-and-drop our theme blocks. For advanced styling, a well-designed CSS class system is available if you want deeper customisations.

Question 9

Can I migrate my existing reviews into Reviewsion?

Accepted Answer

Absolutely. Import directly from Shuttle, Judge.me, or any custom CSV/JSON export — Reviewsion will automatically match the reviews to the right products.

Question 10

Does Reviewsion collect reviews from customers?

Accepted Answer

Not yet. Right now Reviewsion focuses on importing and showcasing existing reviews, but built-in review collection is coming soon!

Question 11

How does Amazon importing work differently?

Accepted Answer

Amazon has API limitations that only allow 10 reviews per request. We handle this in several ways: automatic importing (limited but continuous), or you can provide individual review links for specific reviews you want. You can enter a list of Amazon review URLs and we'll automatically fetch them, or provide a CSV of links. This gives you full control over which Amazon reviews to showcase.

Question 12

Can I import from other Shopify review apps?

Accepted Answer

Yes! For reviews already collected in Shopify (from apps like Judge.me, Loox, etc.), simply export them from your current app and import the CSV into Reviewsion. We'll automatically match them to the right products. This is separate from our cross-platform importing from Amazon, Etsy, and eBay.

Question 13

How fast is the import process?

Accepted Answer

Import starts immediately and runs in the background at exceptional speeds. While your reviews are importing, you can use all widgets right away with sample data to preview exactly how they'll look. No waiting around - get started immediately!

Question 14

What happens to duplicate reviews?

Accepted Answer

Our intelligent system automatically detects duplicates across ALL your connected stores - even multiple stores from the same platform. Duplicate reviews are flagged and managed automatically, ensuring clean data and accurate analytics without any manual work.

Feature	Starter	Pro
Negative review notifications
Unlimited shops
Unlimited reviews
Available theme blocks	Most blocks	All blocks
Automatic duplicate detection
Automatic product assignment
Automatic review assignment to blocks
Review images & videos
Automatic inappropriate content detection
Automatically import new reviews
Automatic duplicate detection
Automatic best-reviewed product collection
Automatic new review alerts
Automatic smart rating system
Automatic widget population
Automatic media optimization
Automatic review sentiment analysis
Continuous auto sync
Automatic JSON-LD rich snippets
Platform support	All platforms	All platforms + Pro features

Feature	Starter	Pro
AI rating
AI-generated product review summaries
AI-powered sentiment analysis
Aggregated stats across all platforms
Powerful filtering that scales
Advanced filtering and search

Feature	Starter	Pro
Add font styling to reviews
Handpick reviews for blocks
Automatic paragraph formatting
Automatic translation
Review export capabilities
Review migration from other apps

Unlimited Reviews,
Unlimited Scale

Starter

Pro

Starter

Automation

Insights

Presentation

Pro

Automation

Insights

Presentation

Automation

Insights

Presentation

Frequently asked questions

Unlimited Reviews,Unlimited Scale

Starter

Most available theme blocks

Add font styling to reviews

Automatic product assignment

Automatic review assignment to blocks

Review images & videos

Automatic paragraph formatting

Automatic widget population

Automatic media optimization

Automatic JSON-LD rich snippets

AI-powered sentiment analysis

Aggregated stats across all platforms

Powerful filtering that scales

Advanced filtering and search

Amazon, Etsy, eBay, Shopify

Review export capabilities

Review migration from other apps

Pro

Negative review notifications

All available theme blocks

Automatically import new reviews

AI rating

AI-generated product review summaries

Automatic best-reviewed product collection

Automatic new review alerts

Automatic smart rating system

Automatic review sentiment analysis

Continuous auto sync

Amazon, Etsy, eBay, Shopify + Advanced API features

Feature comparison

Starter

Automation

Available theme blocksMost blocks

Automatic product assignment

Automatic review assignment to blocks

Review images & videos

Automatic widget population

Automatic media optimization

Automatic JSON-LD rich snippets

Platform supportAll platforms

Insights

AI-powered sentiment analysis

Aggregated stats across all platforms

Powerful filtering that scales

Advanced filtering and search

Presentation

Add font styling to reviews

Automatic paragraph formatting

Review export capabilities

Review migration from other apps

Pro

Automation

Negative review notifications

Available theme blocksAll blocks

Automatic product assignment

Automatic review assignment to blocks

Review images & videos

Automatically import new reviews

Automatic best-reviewed product collection

Automatic new review alerts

Automatic smart rating system

Automatic widget population

Automatic media optimization

Automatic review sentiment analysis

Continuous auto sync

Automatic JSON-LD rich snippets

Platform supportAll platforms + Pro features

Insights

AI rating

AI-generated product review summaries

AI-powered sentiment analysis

Aggregated stats across all platforms

Powerful filtering that scales

Advanced filtering and search

Presentation

Add font styling to reviews

Automatic paragraph formatting

Review export capabilities

Review migration from other apps

Unlimited Reviews,
Unlimited Scale