# Automations Reviewsion imports, matches, moderates, publishes and asks for reviews on its own once your rules are set. New Etsy and eBay reviews sync all day. Source: https://www.reviewsion.com/features/automations Set your rules once # New reviews arrive, match and publish. You never open the app. (Pro) New Etsy and eBay reviews [sync all day](https://www.reviewsion.com/features/multi-channel-import), [match to your products](https://www.reviewsion.com/features/multi-channel-import#matching), get an [AI rating](https://www.reviewsion.com/features/ai-sentiment-analysis) and [show in your widgets](https://www.reviewsion.com/automations#widgets). Standard and Pro send [review requests](https://www.reviewsion.com/features/review-requests) for your Shopify orders. A [bad review reaches your inbox](https://www.reviewsion.com/guides/protect-your-reputation) when it arrives. [View pricing](https://www.reviewsion.com/pricing) ## A day of activity on a Pro store 1. Synced 3 new Etsy reviews 1. Matched 3 reviews to products 1. Translated 1 review from German 1. Published 9 new reviews to your widgets 1. Sent 12 review requests 1. Emailed you about a 2-star review 1. Refreshed the Top-Reviewed Products collection ## Etsy and eBay reviews arrive on their own. - **Automatic sync. (Pro)** New Etsy reviews and eBay feedback are synced to your store all day. - **Product matching.** New reviews match to your products. - **[No duplicates](https://www.reviewsion.com/automations#duplicates).** A review that comes in twice is never stored twice. The same review left on two variations of one product is marked as a duplicate. ## Standard and Pro include an AI rating on every review. - **AI rating.** Each review gets a rating generated from the intent of the review, next to the star rating. Your [Top-Reviewed collection](https://www.reviewsion.com/guides/review-powered-collections) uses it. - **[Translation](https://www.reviewsion.com/guides/international-sellers).** (Pro) Reviews in other languages are translated, with a label you can edit. It reads “(Translated from German)” by default. - **[Inappropriate content](https://www.reviewsion.com/automations#moderation) (Pro).** Reviews with inappropriate content are flagged and kept off your [widgets](https://www.reviewsion.com/widgets). ## Your widgets update on their own. - **Filled for you.** On Standard and Pro, new reviews go into your widgets on their own. You never assign a review to a widget by hand. Star a review to pin it first, or keep one out. - **Widgets update.** When a review is approved or changed, every widget that shows it updates. - **[Product summaries](https://www.reviewsion.com/widgets#product-summary) (Pro).** AI writes a short summary of what customers liked about each product. ## On Standard and Pro, your orders ask for reviews. - **Review requests.** An email goes out after an order is fulfilled, with [follow-up reminders](https://www.reviewsion.com/features/review-requests#reminders). [Timing can follow delivery](https://www.reviewsion.com/features/review-requests#delivery) (Pro), and customers who review can get a [discount](https://www.reviewsion.com/features/review-requests#discounts) (Pro). ## Get review alerts and a collection of your top-reviewed products. - **Negative review alerts. (Pro)** An email when a review of 2 stars or fewer arrives, or one whose words read strongly negative. - **Top-Reviewed collection. (Pro)** A Shopify collection of your 16 best-reviewed products from the last six months, refreshed daily. It weighs the star rating, the AI rating and how many reviews each product has. > “One feature I especially love is the ability to create a ‘Most Loved’ Shopify collection based on top reviews.” PLAYCODE3, Shopify App Store review ## Customer segments from reviews. (Pro) Customers who leave a review are tagged in Shopify by their rating and by whether they added [a photo or video](https://www.reviewsion.com/guides/visual-social-proof). Reviewsion builds seven customer segments from those tags, for Shopify Email or any app that uses segments. - **Reviewed.** Left at least one review. - **Reviewed: 5 Stars.** Left a 5-star review. - **Reviewed: 1 Star.** Left a 1-star review. - **Reviewed: With Media.** Added a photo or video. ## Questions, answered. ### How fast is the import process? Most stores are [live in under an hour](https://www.reviewsion.com/how-it-works). Connecting a shop takes a few minutes, and the import runs in the background while you set up your widgets. ### What happens to duplicate reviews? Reviewsion never stores the same review twice. When one customer leaves the same review on two variations of one product, the copy is marked as a duplicate. ### How do review requests work? Standard and Pro send requests automatically after fulfillment. Standard includes one follow-up reminder. Pro can wait for delivery instead, skip weekends, send up to three reminders and offer a discount code. [Rules](https://www.reviewsion.com/features/review-requests#rules) leave out orders by product, collection, order tag, customer tag, shipping country and more. Reviewsion tags customers who review by their rating and builds seven Shopify customer segments from those tags. (Pro) ## Start free. Try Standard or Pro free for 14 days. No charge until your trial ends. Billed through your Shopify invoice.